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Privacy

WEB SITE PRIVACY POLICY

Nutri-Pet Research, Inc., (hereinafter referred to as “Nupro® Online”) is owner and operator of the website www.nuprosupplements.com (hereinafter referred to as the “Nupro® Online Website”) and is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use of our many products and offerings. This policy may change from time to time so please check back periodically.

This policy will let you know:
  1. What personally identifiable information does the Nupro® Online Website collect from me?
  2. What are cookies and how does the Nupro® Online Website use them?
  3. How does the Nupro® Online Website use my information?
  4. Who is collecting information?
  5. With whom does the Nupro® Online Website share my information?
  6. What are my choices regarding collection, use, and distribution of my information?
  7. What is the Nupro® Online Website’s policy on allowing me to update, correct, or delete my personally identifiable information?
  8. How does the Nupro® Online Website protect my personal and financial information?
  9. What security precautions are in place to protect the loss, misuse, or alteration of my information?
  10. How does the Nupro® Online Website protect children’s privacy?
  11. What else should I know about my online privacy?
  1. What personally identifiable information does the Nupro® Online Website collect from me?
    Nupro® Online Website collects information in several ways. Some personal information is gathered when you register on the website. We may ask you for personal information including (but not limited to) when you enter a promotion sponsored by Nupro® Online, and/or one of our affiliates; and if you report a problem with our products and/or services. If you make contact with the Nupro® Online Website and/or Nupro® Online, we may keep a record of that correspondence. Nupro® Online Website also occasionally asks users to complete surveys that we use for research purposes. Wherever Nupro® Online Website collects personal information we make an effort to include a link to this Privacy Policy on that page.
  2. What are cookies and how does the Nupro® Online Website use them?
    As part of offering and providing customizable and personalized services, the Nupro® Online Website may use cookies to store and sometimes track information about you. A “cookie” is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Some pages comprising the Nupro® Online Website that may be customizable may require that you accept cookies. (See “What are my choices regarding collection, use and distribution of my information?” for more information on cookies.)

    Generally, we use cookies to:
    1. Estimate our audience size. Each browser accessing the Nupro® Online Website is given a unique cookie which is then used to determine the extent of repeat usage, usage by users and to help target advertisements based on user interests and behavior.
    2. Nupro® Online Website hosted promotions use cookies; the information written to the cookie indicates the player’s progress through the promotion.
    3. Measure certain website traffic patterns and your visiting patterns in the aggregate. We use this research to understand how our users’ habits are similar or different from one another so that we can make each new experience on the Nupro® Online Website a better one. We may use this information to better personalize the content, banners, and promotions that you and other users will see on our sites.

    Nupro® Online Website also collects IP addresses for system administration and to report aggregate information to our advertisers.
  3. How does the Nupro® Online Website use my information?
    Nupro® Online Website’s primary goal in collecting personal information is to provide you, the user, with a customized experience. This includes personalization services, interactive communications and display of our own advertisements for valuable products. By knowing a little about you, the Nupro® Online Website is able to deliver more relevant advertisements, content, and hence better service, to you.

    You may receive special offers via email from the Nupro® Online Website if you have specifically requested same.

    The Nupro® Online Website does research on our users’ demographics, interests, and behavior based on the information provided to us upon registration, during a promotion, from our server log files or from surveys. We do this to better understand and serve our users. This research is compiled and analyzed on an anonymous, aggregated basis. Nupro® Online may share this aggregated data with business affiliates.
  4. Who is collecting information?
    When you are using the Nupro® Online Website and are asked for personal information, you are sharing that information with Nupro® Online, alone, unless it is specifically stated otherwise. For example, some Nupro® Online Website services may be offered in conjunction with an affiliated company. In order to provide this co-branded service to you, it is necessary for us to share your personal information with our affiliated company. If data is being collected and/or maintained by any company other than Nupro® Online, you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

    Promotions that run on the Nupro® Online Website may be sponsored by companies other than Nupro® Online, or may be cosponsored by Nupro® Online, and another company. Some or all data collected during a promotion may be shared with the sponsor. If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you don’t want your data to be shared.

    Please be aware that the web sites that have links on our site may independently collect personally identifiable information about you. The information practices of those web sites linked to the Nupro® Online Website are not covered by this privacy statement.
  5. With whom does the Nupro® Online Website share my information?
    As a general rule, Nupro® Online, will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.

    Business Affiliates & Sponsors: Nupro® Online, may disclose your personal information to business affiliates or sponsors, but this is specifically described to you prior to data collection or prior to transferring the data. Nupro® Online may also disclose your personal information to business affiliates in order to provide you customized products and/or services. Some or all data collected during a Nupro® Online promotion may be shared with a sponsor. If personally identifying data about you will be shared, we will tell you before we collect or transfer the data.

    Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give Nupro® Online, permission to transfer your personal information to the sponsor so they can fulfill your request. In many instances, only your email address will be shared. If more information will be shared with the sponsor, you will be notified prior to the transfer.

    Merchants: If you make a purchase from a merchant linked to the Nupro® Online Website, the information obtained during your visit to that merchant, and the information you give such as your credit card number and contact information, is provided to that merchant. This is to enable transactions to take place.

    Merchants linked to the Nupro® Online Website have separate privacy and data collection practices. The Nupro® Online Website and Nupro® Online, have no responsibility or liability for the Merchant(s) independent policies and/or practices. For more information regarding any merchant, their store, and their privacy policies, return to that store’s home page and click on their Privacy Information link.

    From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt-in to receive information from these third parties, Nupro® Online will (with your permission) share your name and email address with them.

    Third Party Data and Data in the Aggregate: Under confidentiality agreements, Nupro® Online may match user information with third party data. Also, Nupro® Online may disclose aggregated user statistics (for example, “15% of our users are located in New Jersey”) in order to describe our services to prospective affiliates, advertisers, and other third parties, and for other lawful purposes.

    Other: Nupro® Online may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Nupro® Online Website’s Terms and Conditions of Use or may be causing injury to or interference with (either intentionally or unintentionally) Nupro® Online rights or property, other Nupro® Online Website users, or anyone else that could be harmed by such activities.
  6. What are my choices regarding collection, use, and distribution of my information?
    Nupro® Online may, from time to time, send you email regarding our products and services. Only Nupro® Online, (or agents working on behalf of Nupro® Online and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us.

    On some types of the Nupro® Online Website promotions, we will ask for your email address in order to update you on your promotion. When you participate in these types of promotions, you automatically receive promotion-related email, unless you choose the no-email option that some promotions offer. Occasionally these promotion related email messages may include targeted advertisements.

    You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those Nupro® Online Website services that require registration in order to participate.

    Nupro® Online does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service or not to participate in certain promotions or contests.
  7. What is Nupro® Online Website’s policy on allowing me to update, correct, or delete my personally identifiable information?
    If you want to correct your contact information that Nupro® Online may have on file about you or your company, please feel free to contact Nupro® Online at customerservice@nuprosupplements.com

    If you are participating in a Nupro® Online Website promotion and you wish to update your email address on the promotions mailing list or to quit a promotion and cease receiving any further promotional related emails, please contact us by email message at promotionsfeedback@nuprosupplements.com.
  8. How does the Nupro® Online Website protect my personal and financial information?
    Keeping your personal information private is vitally important to us.
    Knowing that you use certain services or features may help us to offer you better and more relevant content and advertisements. But as with all personally identifiable information, we do not make this available to any third parties without your permission. Any user statistics that we may provide to prospective advertisers or affiliates regarding products or services usage on the Nupro® Online Website are provided in the aggregate only and do not include any personally identifiable information about any individual user.

    Please note that there are several places on the Nupro® Online Website where you can transmit credit card information in order to complete a purchase transaction or for verification purposes. Any time we ask for a credit card number we transmit that credit card number in an encrypted format. We use industry standard, SSL (secure socket layer) encryption.
  9. What security precautions are in place to protect the loss, misuse, or alteration of my information?
    When you give the Nupro® Online Website personal information, that information may be sent electronically to servers outside of the country where you originally entered the information, such as to the United States or other countries. In addition, that information may be used, stored and processed outside of the country where you entered that information. Whenever the Nupro® Online Website handles personal information as described above, regardless of where this occurs, the Nupro® Online Website takes steps to ensure that your information is treated securely and in accordance with the relevant Terms and Conditions of Use, Terms and Conditions of Sale, and this Privacy Policy.

    Unfortunately, no communication -- by internet, phone, mail or any other means -- can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, the Nupro® Online Website and Nupro® Online cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
  10. How does the Nupro® Online Website protect children’s privacy?
    Naturally, the safety of children is very important to us. The Nupro® Online Website is a general audience web site. Children should always ask a parent for permission before sending personal information to anyone online.  The Nupro® Online Website and Nupro® Online, does not offer products and services for purchase to children under the age of 18, and does not share personal information about users or their children under the age of 18 with third parties. We do not sell or rent personal information about any of our users, regardless of age. In addition, the Nupro® Online Website and Nupro® Online will not send any direct email offers to users who indicate they are under the age of 18.
  11. What else should I know about my online privacy?
    Please keep in mind that whenever you voluntarily disclose personal information online, for example on message boards, through email, or in chat areas that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

    Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you’re online.

    Additional Information / Questions regarding this statement should be directed to bark@nupropet.com